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| Shipping Time ♥ |
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| Please note all orders are made fresh to order so please allow 7 - 10 days for making, drying and shipping (not including postage time), although should you require your order sooner than this please email us and we will work out a solution for you ** Please allow enough time for your toppers to arrive in time for your occasion. Place your orders as soon as possible to avoid disappointment** |
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| Shipping Cost ♥ |
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| Shipping prices consist of postage cost plus packing. We must pack your toppers in a special way to avoid breakages as they are extremely fragile. Each listing contains a quoted shipping price, although should the cost be substantially lower at time of postage we will offer you a refund through Paypal. All our items are sent via normal Australia Post, although should you wish to pay the additional charge we are happy to organize registered postage allowing you to track your order **EXPRESS POST IS AVAILABLE UPON REQUEST** Extra charges apply. |
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| International Shipping ♥ |
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| Yes we will gladly ship internationally. Please contact us with your details for a postage quote. |
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| Refunds and Exchanges ♥ |
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| Due to the nature of our goods unless we have grossly miss represented a listing we will not offer any refunds. Although we love feedback so should for any reason you be unhappy with your order please do not hesitate to contact us and we will try our best to work out a solution with you :) NOTE: Colours vary slightly due to the manufacturing process of each product. Products seen online do not always represent an identical colour match. Colour reproduction is limited beyond our control such as the hue/contrast settings on your monitor. |
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| Payment ♥ |
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| We accept Paypal only and orders will not be shipped until notification of payment is received. Please note all prices listed in ETSY.com are in USD$ |
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| Storing your decorations ♥ |
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| If you do not want to use your toppers right away, you can store them in an air tight container at room temperature for up to 12 months. DO NOT REFRIGERATE!! Room temperature only. Also keep them away from moisture or heat or they will dissolve. These toppers are made from sugar paste or royal icing NOT regular icing! We will not be responsible for any of our decorations being unusable if they have not been stored as instructed. |
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